Returns & Exchanges
At Annie's Ibiza, we want you to love your unique finds; however, if you are not completely satisfied, you can return your items within 14 days of receipt for a refund or exchange. Please ensure all garments are unworn, in their original condition, and with all designer tags still attached.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring the security seal is intact and the parcel is securely taped.
Label and Ship
Affix the prepaid shipping label provided via the portal to your package and drop it off at your nearest authorized courier location.
Quality Check and Refund
Once our Ibiza boutique receives and inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing